Member-centric Care: Have we missed a core team member?
Recently rolled off a large payer, I am sitting back and reflecting on what is facing the healthcare industry today and what has happened over the past 15+ years (Looking at the forest rather than the...
View ArticleMember-centric Care: Missing a Core Team Member
In my last blog post I asked if we have missed a core team member in member-centric care. My answer: In Sales there are the Health, Life and Supplemental Insurance Agents for employers and members...
View ArticleMember-Centric Care: Are we working on the correct priorities?
In my previous blogs, I asked if we were missing a key player in member-centric care and then provided my opinion. Here is a recap of questions and answers I discussed, as well as some new points: Are...
View ArticleMember-Centric Care: Have we over turned every rock?
In my previous posts about the Member-Centric Care team, I posed several questions and gave my opinions to support them. Here is a review of what was discussed, as well as new thoughts: Have we over...
View ArticleMember-Centric Care: Are we enabling the Next Generation of SMEs?
A struggle for the Payer/Provider Industry is how to prepare the next generation of Subject Matter Experts (SMEs). Now more than ever you need the experienced Medical Directors, Clinicians, and...
View ArticleACO – A Brave New Enterprise: Are you ready?
Racing towards an ACO and Population Management this year is a huge challenge. A new enterprise platform is a must for an ACO to coordinate the changing of Provider and Payer processes and behavior...
View ArticleACO: Maybe I am wrong and Payers will not be Partners
About a year ago I blogged, “Will we be reading in 2011 ACOs partner with large carriers?” I am hearing that carriers are staying away from ACOs and are not planning on partnering. What have you...
View ArticleICD-10 Revenue Neutrality Will Drive Collaborative Testing
I was reading my collegue Mike Berard’s blog, on ICD-10 Revenue Neutrality: A Strategic Approach. We have discussed the importance of testing before production between Payer and Provider (e.g.,...
View ArticleMember-centric Care: Open source to the rescue?
A must read from my colleague, Martin Sizemore, entitled, “Is it time for open source in healthcare?” Wow! This Business/Process with system enablement person, me, can understand this architecture...
View ArticleMember-centric Care: Not without Business & Architectural RoadMap
If I had a dollar every time an Enterprise Architect said, “I have a Road Map,” and handed me the future state IT architecture (which is 5 years out) and proceeded to verbalize current to future IT...
View ArticleMember-centric Care: Have we missed a core team member?
Recently rolled off a large payer, I am sitting back and reflecting on what is facing the healthcare industry today and what has happened over the past 15+ years (Looking at the forest rather than the...
View ArticleMember-centric Care: Missing a Core Team Member
In my last blog post I asked if we have missed a core team member in member-centric care. My answer: In Sales there are the Health, Life and Supplemental Insurance Agents for employers and members...
View ArticleMember-Centric Care: Are we working on the correct priorities?
In my previous blogs, I asked if we were missing a key player in member-centric care and then provided my opinion. Here is a recap of questions and answers I discussed, as well as some new points: Are...
View ArticleMember-Centric Care: Have we over turned every rock?
In my previous posts about the Member-Centric Care team, I posed several questions and gave my opinions to support them. Here is a review of what was discussed, as well as new thoughts: Have we over...
View ArticleMember-Centric Care: Are we enabling the Next Generation of SMEs?
A struggle for the Payer/Provider Industry is how to prepare the next generation of Subject Matter Experts (SMEs). Now more than ever you need the experienced Medical Directors, Clinicians, and...
View ArticleACO – A Brave New Enterprise: Are you ready?
Racing towards an ACO and Population Management this year is a huge challenge. A new enterprise platform is a must for an ACO to coordinate the changing of Provider and Payer processes and behavior not...
View ArticleACO: Maybe I am wrong and Payers will not be Partners
About a year ago I blogged, “Will we be reading in 2011 ACOs partner with large carriers?” I am hearing that carriers are staying away from ACOs and are not planning on partnering. What have you heard?...
View ArticleICD-10 Revenue Neutrality Will Drive Collaborative Testing
I was reading my collegue Mike Berard’s blog, on ICD-10 Revenue Neutrality: A Strategic Approach. We have discussed the importance of testing before production between Payer and Provider (e.g.,...
View ArticleMember-centric Care: Open source to the rescue?
A must read from my colleague, Martin Sizemore, entitled, “Is it time for open source in healthcare?” Wow! This Business/Process with system enablement person, me, can understand this architecture...
View ArticleMember-centric Care: Not without Business & Architectural RoadMap
If I had a dollar every time an Enterprise Architect said, “I have a Road Map,” and handed me the future state IT architecture (which is 5 years out) and proceeded to verbalize current to future IT...
View Article